Senior Client & Operations Manager (Japanese Speaking)

on May 14, 2026

[Job ID: 1611102]

Job Summary:
A senior liaison role bridging Japanese clients and management, empowered to represent leadership and ensure smooth, compliant daily operations.
Responsibilities:

  • Serve as the primary point of contact for Japanese clients, ensuring timely, clear, and professional communication.
  • Facilitate effective communication between clients, Head Office, and internal management and employees.
  • Coordinate with external partners such as legal, accounting, and human resource firms to support business operations.
  • Attend on-site and off-site client meetings to represent the company and address business needs.
  • Review and approve operational and financial transactions within delegated authority to ensure compliance and accuracy.
  • Review, endorse, and sign documents on behalf of management to support operational efficiency.
  • Exercise sound operational and commercial judgment when representing the Managing Director.
  • Support cross-departmental alignment to ensure smooth day-to-day operations and workflow.
  • Lead, manage, and guide team members by setting accountability standards and monitoring performance against objectives.

Requirements:

  • Basic to intermediate IT knowledge to understand IT-related discussions and business contexts.
  • Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders.
  • Proven experience in managing and leading a team to drive performance and accountability.
  • Strong interpersonal and communication skills to engage effectively with employees, clients, senior management, and external stakeholders.
  • Ability to handle confidential matters and make independent, sound decisions with professionalism and integrity.

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EA Personnel Name: Kota Baba
EA Personnel Reg. no.: R22106801
EA License no.: 07C5771

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