Assistant Manager | Surgical & Specialised Services (Procedural Operations)

on May 6, 2026

[Job Order ID: 1607428]

Responsibilities:

  • Oversee daily operations of assigned procedural service points, including front counter services and administrative workflows.
  • Partner with clinical leaders and nurse managers to resolve operational, system, and process issues in line with SOPs.
  • Manage annual budgeting, financial reviews, and service development initiatives for assigned areas.
  • Identify and mitigate safety risks to ensure a safe, clean, and patient-friendly environment.
  • Plan and execute CAPEX and OPEX procurement to ensure operational readiness of service points.
  • Drive service improvement initiatives to enhance patient experience and achieve departmental KPIs.
  • Develop and implement clinical service plans to meet volume and financial targets in collaboration with clinical stakeholders.
  • Coordinate licensing renewals, regulatory compliance, and audit readiness for procedural areas.
  • Maintain licensing records, manage corrective action plans, and support staff compliance training.
  • Manage renovation projects from planning to completion, ensuring minimal service disruption.
  • Coordinate contractor handovers, quality checks, and operational readiness post-renovation.
  • Support business continuity planning, SOP reviews, staff training, and downtime preparedness.
  • Collaborate with transformation teams on quality improvement and operational excellence projects.

Requirements:

  • Degree in any discipline.
  • Minimum 3 years’ experience in the healthcare industry.
  • Healthcare operations experience is an added advantage.
  • Strong analytical, organisational, and problem-solving skills.
  • Excellent written and verbal communication, presentation, and interpersonal skills.
  • Ability to manage multiple priorities and work effectively under tight timelines.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Marcus koo JunJie
EA Personnel Registration Number: R26160924
EA License No.: 07C5771